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Dive deep

At Ziiva, we offer more than a comprehensive, tailor-fit Learning Management System. We are always seeking ways to enrich your company culture and improve the online learning experience that you offer to your students, employees, customers, or users.

Online training in the age of COVID-19

Posted by Erin on Mon, May 10, 2021

Beautiful woman reviewing her lesson with her laptop and book

It goes without saying that the recent COVID-19 pandemic has altered almost every aspect of how we live, and arguably defined 2020. Terms like “quarantining”, “flattening the curve”, and “social distancing” are now used every day, and businesses of all trades have had to alter their policies in compliance with new regulations and change the way their employees are allowed to interact as a response to the threat that the pandemic has posed. The ultimate way to social distance is to move everything online, including and possibly especially training, which has proved to be beneficial in more ways than one. Could this shift to online learning be the new normal?

The COVID-19 pandemic has corporate and professional training organizations scrambling to find ways to make learning accessible and effective and, now that people are spending more time at home, this seems like the perfect time to transition to online learning or give your current LMS a revamp.  You can play a valuable role in offering your clients options and delivering solutions for maintaining training and compliance with your expertise backed up by great technology.

A few different ways to do that are by:

  • Shifting classroom training to live, virtual sessions. Covid-19 made the need for this type of flexibility clear, and even just having the ability to do this will make your business and the training it offers more responsive to and less impacted by whatever challenges may lie ahead.
  • Delivering blended learning programs that incorporate self-paced modules and materials, perfect for those who are balancing a few more things than usual while spending more time at home.
  • Automating learning paths that incorporate follow up training and assessments to measure training effectiveness with less energy spent on doing so.
  • Building a library of digital learning assets for learners to access as needed, whether their training is set-paced or self-paced.

The pandemic has presented new challenges for us all, but we have been working with businesses to develop and support great learning programs for over twenty years.  Ziiva knows online training but what we would love to learn is how we can help you transition to a more flexible way to offer online learning in a time when that is most needed, and ultimately help strengthen and grow your business. 

Schedule a quick consultation call with an experienced eLearning professional.

Topics: learning management system, elearning tools, web based training

Guide to LMS security

Posted by susan reuter on Wed, Mar 21, 2018

When switching to a new LMS, you will need to keep your users and your system safe. Working with your new LMS provider, use this graphic to help determine what security features and settings you will need.

An animated icon of a lock opening and closingWhat information needs to be made secure?

Content/curriculum — Government/defense, Trade secrets, Import/export control — Data will need to be encrypted at a high level Personally Identifiable Information — Healthcare: HIPPA compliance, Academic: FERPA compliance, Government/defense: Agency regulations 

User data — Names, email, progress — Must be encrypted at rest and during transactionEcommerce — Do you accept payments? — Ensure server is PCI compliant

An icon of a cloud receiving and sending dataWhere is your data?

Where is your data physically stored? Is it physically secure? Who has access?

Is the server secure agains cyberattacks?

Does the server use secure authentication? Does it need to access other secure systems? Who controls authentication keys?What security certificates do you need? SSL? HTTPS?


We can do a security review with you, determine what needs to be secured, 
and build the security into the system.


Topics: elearning tools, learning management systems, switching LMS, lms content

Integrating your new LMS with 3rd-party systems

Posted by susan reuter on Thu, Mar 08, 2018

As you set up a new LMS, you may have to integrate with 3rd-party HR systems (like ADP), CRM systems (like SalesForce), Association Management Systems (like Abila, formerly Avectra), or other platforms.

While every setup is different, we’ve pulled together four issues that frequently arise during this process, and suggestions for how your LMS partner can work with you to solve them.

Integrating your new LMS with 3rd-party systems*: Four issues and our suggestions for how to solve them. | Issue 1: Your users have to log in each time they move between your LMS and your other systems. Solution: Single sign-on (SSO) gives the user a seamless entry into the LMS from one of your other systems, without having to enter a username/password into the LMS. How to acheive this: Many LMSs support a variety of SSO methods. Your 3rd-party vendor should provide documentation or assistance to get your SSO system working with your new LMS. | Issue 2: You have a dynamic user population, and you want to have imports scheduled on a regular basis. Solution: Real-time user account synchronization, which is typically done through file transfer (such as a CSV file), could be scheduled as often as you like. How to achieve this: Ask your LMS provider if they have an API to create and update user accounts. Issue 3: You want to present data from the LMS and another system at the same time. Solution: Real time user data gives you the capability to view data from multiple systems on the same screen. How to achieve this: Talk with your new LMS provider and see what options are available. | Issue 4: You may have other systems that need the results of a learner's progress. Solution: User progress synchronization can be done by file export, email, or API call to the external system. Updates could be scheduled or real time, depending on your need. How to achieve this: Ask your LMS provider what types of data export they support. *Like Hr systems (such as ADP), CRM systems (such as SalesForce), Association Management Systems (such as Avectra), and other platforms.

See also: 
Five IT points to consider when changing your LMS
Changing your Learning Management System (LMS) can present a number of IT challenges and questions.


Topics: elearning tools, learning management systems, switching LMS, lms content

Making sure your new LMS works for all devices

Posted by susan reuter on Tue, Feb 27, 2018

When switching your LMS, it may have compatibility issues with older browsers or operating systems. Use our infographic to help determine what your user base needs:

Making sure your new LMS works for your user base: Does the LMS work best in certain web browsers? Does the LMS require pop-ups to be enabled? Is the LMS Javascript enabled? Are LMS URLs listed as trusted sites? The best way to address browser requirements is to examine your user base. Are they part of a corporate network? YES: They will likely use the same or similar browsers and operating systems. NO: Work with your LMS provider to identify your user base. You may want to consider adding a notice for users about what browsers and features are supported. YES: Check LMS compatability: Check browser compatibility: Some corporations don't upgrade their platforms regularly and may be running old versions of browsers. Network firewall issues: There may be settings on that network's firewall that will need to be updated. This means providing the new LMS domains/IP addresses to the IT team responsible for that network.

See also: 
Five IT points to consider when changing your LMS
Changing your Learning Management System (LMS) can present a number of IT challenges and questions.

Topics: elearning tools, learning management systems, switching LMS, lms content, browser compatibility, networks, users, corporate network

Transferring LMS user records and training history

Posted by susan reuter on Tue, Feb 06, 2018

Transferring and creating user records can get complicated when switching to a new LMS. If you're having issues, we have some methods that can help:

Tranferring old user records infographic

See also: 
Five IT points to consider when changing your LMS
Changing your Learning Management System (LMS) can present a number of IT challenges and questions.

Topics: elearning tools, learning management systems, switching LMS, lms content, user records