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Dive deep

At Ziiva, we offer more than a comprehensive, tailor-fit Learning Management System. We are always seeking ways to enrich your company culture and improve the online learning experience that you offer to your students, employees, customers, or users.


Why your free trial wasn’t successful

Posted by susan reuter on Thu, May 24, 2018

ziiva_blog_wontfit

If you’ve decided you need a good Learning Management System (LMS) to help your organization meet its goals, you may have signed up for a free trial from another company. It’s possible that experience didn’t go particularly well. Why? Free trials can be a decent way to try out some kinds of software, but a good LMS is custom tailored to meet your company’s needs — and a free trial simply cannot replicate that experience.

Prosperity is customized to fit your needs exactly, following best practices, and we provide the training and support to make sure you get what you want and need from our system. For more personalized information about this process, contact us.

Things to think about before signing up for a free trial

An icon of a ticking clock.If you’re considering trying a free trial, you should be aware of the many potential pitfalls that will make a true evaluation difficult. Free trials give you only a limited amount of time — but an LMS that works for your unique needs requires hours of training and setup time. Will you have the time to learn the workflows and really delve into the features of a system? More importantly, will the time you and your team put into learning a system during a free time end up being wasted effort if the system doesn’t meet your needs?

Perhaps you’ll settle for a less-than-perfect solution exactly because of the extensive time and effort put in to a “free” trial. But, obviously, LMS providers can’t devote the resources to design the system you really need if it’s just for a free trial that you might walk away from.

The unfortunate issue is that free trials often end up wasting the time both of the customer and of the LMS provider. It is a wholly inadequate approach to achieving the kind of positive results a well-designed, properly set-up LMS can deliver.

Prosperity versus a free trial

Prosperity delivers. We can set you up with a system that does what you need, meets your exact requirements and meshes perfectly with your company’s culture and personality. We offer a fully supported setup, a dedicated implementation team and personalized training sessions. We’ll provide you with the technical resources, training and assistance necessary to build the perfect LMS for you. Contact us for more information.

Free trials can be seductive, we understand. It may seem like a way to test drive a system to see if it can meet your needs. But the downsides, while not always apparent, make a true evaluation impossible.

For example, if you need a reliable LMS that helps you manage compliance certifications, you'll want to test features like auto emailing and automatic tracking of different sets of data. Perhaps you want to track who needs what certification and what employees have taken certain courses. To truly test that new system, you need to take the time to input data and run actual tests.

Contact us to set up   a 30, 60, or 90-day pilot   of Prosperity LMSWhen you work with Prosperity, we will start with your goals and objectives and build a system that will make it easy for you to get what you need from the software. You won’t get that from a one-size-fits-all free trial. If you’re going to put the time and effort into setting up an LMS, it should be one you know from the beginning will do exactly what you need. (You can download our LMS Checklist here.) Prosperity can promise that because we customize each and every instance of our software to meet the customer’s individual needs.

You want your LMS provider to understand your company’s unique needs and provide a platform that helps you close gaps and streamline operations. You want an LMS provider who will be a full partner in your success.

We will be that full partner.

We'll adapt our system to meet your needs and provide you the training and support you need to be successful. We are committed to a lasting relationship where you are totally satisfied with the end product.

So, contact us to set up a 30-, 60-, or 90-day pilot of our Prosperity LMS. Test drive our system to make sure you get what you want and need from our system.

 

Topics: lms tips





Guide to LMS security

Posted by susan reuter on Wed, Mar 21, 2018

When switching to a new LMS, you will need to keep your users and your system safe. Working with your new LMS provider, use this graphic to help determine what security features and settings you will need.

An animated icon of a lock opening and closingWhat information needs to be made secure?



Content/curriculum — Government/defense, Trade secrets, Import/export control — Data will need to be encrypted at a high level Personally Identifiable Information — Healthcare: HIPPA compliance, Academic: FERPA compliance, Government/defense: Agency regulations 

User data — Names, email, progress — Must be encrypted at rest and during transactionEcommerce — Do you accept payments? — Ensure server is PCI compliant

An icon of a cloud receiving and sending dataWhere is your data?



Where is your data physically stored? Is it physically secure? Who has access?

Is the server secure agains cyberattacks?

Does the server use secure authentication? Does it need to access other secure systems? Who controls authentication keys?What security certificates do you need? SSL? HTTPS?

Overwhelmed?

We can do a security review with you, determine what needs to be secured, 
and build the security into the system.

 

Topics: elearning tools, learning management systems, switching LMS, lms content





Integrating your new LMS with 3rd-party systems

Posted by susan reuter on Thu, Mar 08, 2018

As you set up a new LMS, you may have to integrate with 3rd-party HR systems (like ADP), CRM systems (like SalesForce), Association Management Systems (like Abila, formerly Avectra), or other platforms.

While every setup is different, we’ve pulled together four issues that frequently arise during this process, and suggestions for how your LMS partner can work with you to solve them.

Integrating your new LMS with 3rd-party systems*: Four issues and our suggestions for how to solve them. | Issue 1: Your users have to log in each time they move between your LMS and your other systems. Solution: Single sign-on (SSO) gives the user a seamless entry into the LMS from one of your other systems, without having to enter a username/password into the LMS. How to acheive this: Many LMSs support a variety of SSO methods. Your 3rd-party vendor should provide documentation or assistance to get your SSO system working with your new LMS. | Issue 2: You have a dynamic user population, and you want to have imports scheduled on a regular basis. Solution: Real-time user account synchronization, which is typically done through file transfer (such as a CSV file), could be scheduled as often as you like. How to achieve this: Ask your LMS provider if they have an API to create and update user accounts. Issue 3: You want to present data from the LMS and another system at the same time. Solution: Real time user data gives you the capability to view data from multiple systems on the same screen. How to achieve this: Talk with your new LMS provider and see what options are available. | Issue 4: You may have other systems that need the results of a learner's progress. Solution: User progress synchronization can be done by file export, email, or API call to the external system. Updates could be scheduled or real time, depending on your need. How to achieve this: Ask your LMS provider what types of data export they support. *Like Hr systems (such as ADP), CRM systems (such as SalesForce), Association Management Systems (such as Avectra), and other platforms.

See also: 
Five IT points to consider when changing your LMS
Changing your Learning Management System (LMS) can present a number of IT challenges and questions.

 

Topics: elearning tools, learning management systems, switching LMS, lms content





Making sure your new LMS works for all devices

Posted by susan reuter on Tue, Feb 27, 2018

When switching your LMS, it may have compatibility issues with older browsers or operating systems. Use our infographic to help determine what your user base needs:

Making sure your new LMS works for your user base: Does the LMS work best in certain web browsers? Does the LMS require pop-ups to be enabled? Is the LMS Javascript enabled? Are LMS URLs listed as trusted sites? The best way to address browser requirements is to examine your user base. Are they part of a corporate network? YES: They will likely use the same or similar browsers and operating systems. NO: Work with your LMS provider to identify your user base. You may want to consider adding a notice for users about what browsers and features are supported. YES: Check LMS compatability: Check browser compatibility: Some corporations don't upgrade their platforms regularly and may be running old versions of browsers. Network firewall issues: There may be settings on that network's firewall that will need to be updated. This means providing the new LMS domains/IP addresses to the IT team responsible for that network.

See also: 
Five IT points to consider when changing your LMS
Changing your Learning Management System (LMS) can present a number of IT challenges and questions.

Topics: elearning tools, learning management systems, switching LMS, lms content, browser compatibility, networks, users, corporate network





Transferring LMS user records and training history

Posted by susan reuter on Tue, Feb 06, 2018

Transferring and creating user records can get complicated when switching to a new LMS. If you're having issues, we have some methods that can help:

Tranferring old user records infographic

See also: 
Five IT points to consider when changing your LMS
Changing your Learning Management System (LMS) can present a number of IT challenges and questions.

Topics: elearning tools, learning management systems, switching LMS, lms content, user records