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Integrating your new LMS with 3rd-party systems



As you set up a new LMS, you may have to integrate with 3rd-party HR systems (like ADP), CRM systems (like SalesForce), Association Management Systems (like Abila, formerly Avectra), or other platforms.

While every setup is different, we’ve pulled together four issues that frequently arise during this process, and suggestions for how your LMS partner can work with you to solve them.

Integrating your new LMS with 3rd-party systems*: Four issues and our suggestions for how to solve them. | Issue 1: Your users have to log in each time they move between your LMS and your other systems. Solution: Single sign-on (SSO) gives the user a seamless entry into the LMS from one of your other systems, without having to enter a username/password into the LMS. How to acheive this: Many LMSs support a variety of SSO methods. Your 3rd-party vendor should provide documentation or assistance to get your SSO system working with your new LMS. | Issue 2: You have a dynamic user population, and you want to have imports scheduled on a regular basis. Solution: Real-time user account synchronization, which is typically done through file transfer (such as a CSV file), could be scheduled as often as you like. How to achieve this: Ask your LMS provider if they have an API to create and update user accounts. Issue 3: You want to present data from the LMS and another system at the same time. Solution: Real time user data gives you the capability to view data from multiple systems on the same screen. How to achieve this: Talk with your new LMS provider and see what options are available. | Issue 4: You may have other systems that need the results of a learner's progress. Solution: User progress synchronization can be done by file export, email, or API call to the external system. Updates could be scheduled or real time, depending on your need. How to achieve this: Ask your LMS provider what types of data export they support. *Like Hr systems (such as ADP), CRM systems (such as SalesForce), Association Management Systems (such as Avectra), and other platforms.

See also: 
Five IT points to consider when changing your LMS
Changing your Learning Management System (LMS) can present a number of IT challenges and questions.

 

Topics: lms content, learning management systems, elearning tools, switching LMS