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Dive deep


At Ziiva, we offer more than a comprehensive, tailor-fit Learning Management System. We are always seeking ways to enrich your company culture and improve the online learning experience that you offer to your students, employees, customers, or users.


Getting content off your old LMS

Posted by susan reuter on Thu, Jan 11, 2018

One challenge that concerns many of our new clients is how to get their information off their old LMS. There are a number of ways to collect your information, so we have developed an infographic that will guide you through the process:

An infographic showing how to get your content off your old LMS.

See also: 
Five IT points to consider when changing your LMS
Changing your Learning Management System (LMS) can present a number of IT challenges and questions.

Topics: elearning tools, learning management systems, switching LMS, lms content





Don't let overwhelm hurt your training and onboarding programs

Posted by susan reuter on Fri, Aug 11, 2017

You were drawn to HR and training work because you’re passionate about helping people—developing new courses for them, registering them for training, and empowering them to do their best work.

Does your to-do list look like this?

Manage and track online courses, Manage training, Track training, Email students about deadlines, Organize course/content materials, Sell and deliver my content, Find a way to track eLearning content, Administer and track compliance, Track compliance audits, Report on training initiatives to management, Research LMS selection and LMS feature list, FIND A WAY TO DO ALL OF THESE BETTER.

But YOU can’t do YOUR job if the length of your to-do list is mind-stutteringly long.

Unfinished tasks are piling up. Your job description has silently (malignantly) expanded overnight, while your resources and time are still the same… or wait… are they shrinking?

How is there less time when you are working more? Nights and weekends on the clock,  checking email before you’re even out of bed.

This unhappy asymmetry is a symptom of the always-connected-24/7-work environment. It’s infecting the workplaces and headspaces of HR and training professionals across the country, funneling them into a dark place…

Welcome to overwhelm.

You know what really sucks here? Employees who are cognitively overloaded are dramatically less productive.

According to research from professional services firm Towers Watson, employees suffering from high stress levels are less engaged, less productive, and miss more work than those not working under intense pressure.

It’s particularly vicious for HR, because if you can't do your job, the whole organization limps to a bleeding halt.

What happened to my day?

How many times did you check your email or social media? How many things are you doing at the same time, and how many of them did you actually accomplish?

Studies show that people check their mobile devices 150 times a day. They receive 122 messages every day, and spend a quarter of their day reading and answering them. At work, 57 percent of interruptions result from the use of social media or switching among different stand-alone tools and applications.

What happened to my productivity?

The always-connected-24/7-work environment is overwhelming workers, undermining productivity, and contributing to low employee engagement, according to Deloitte’s 2014 Global Human Capital Trends report.

And it hurts the whole company: according to the Deloitte report, “This constant and frenetic level of activity also costs money, perhaps $10 million a year for mid-size companies.”

Psychiatrist Edward Hallowell, an expert on attention-deficit disorders (ADD), suggests that modern workplace stressors induce “attention deficit trait (ADT),” with symptoms similar to those  of ADD.

“[ADT] is brought on by the demands on our time and attention that have exploded over the past two decades. As our minds fill with noise—feckless synaptic events signifying nothing—the brain gradually loses its capacity to attend fully and thoroughly to anything,” writes Hallowell.

What happened to my poor monkey brain?

On a good day, your prefrontal cortex is the master of ceremonies of your life, which means you’re going about the business of supporting and managing your people.

But when you’re feeling anxious and overwhelmed, your calm, capable HR cool can evaporate, and your co-workers are rudely introduced to your secret “evil-twin” personality.

In evil-twin mode, your amygdala and the lower regions of your brain are flooded with a hormone called cortisol, which primes your body for fight or flight. This is a great hormone if you’re running away from a bear, but high levels of cortisol over long periods of time can wreak havoc on your brain, hindering your capacity for rational thought.

What to do? What to do?

Go ahead and wring your hands a few times, take a deep breath and

…prioritize your tasks

What jobs are time-critical? And which ones are you most dreading? Do those first.

…break your big projects into small steps

Focus on one manageable piece at a time, and celebrate each mini-victory.

…delegate or reject tasks

Step aside for a moment and see what jobs you can delegate or officially postpone.

…get some help

Don’t suffer in silence — it’s hard to meet goals when you’re in survival mode. Talk to your managers about your priorities, resources, and job description.

If your to-do list is still hideous, it’s time to enlist some digital assistance and implement or update your Learning Management System (LMS). A good LMS can streamline your processes, offload administrative work, and eliminate repetitive tasks.

Imagine a workday where employees were synchronized with an LMS.

  • Users of your system are automatically assigned training based on their jobs
  • Reminder emails and reports are sent autonomously
  • You are automatically tracking/applying continuing credits and certifications
  • You don’t have to provide technical support to your users.
  • You’re working with an experienced implementation and support team with deep corporate knowledge

You have time to do your real job! You are no longer personally signing people up for courses, sending reminders, tracking certifications—or making sure which state has what requirements.

Yes, there are a lot of systems to choose from (more than 500!) but don’t panic. We’ve got you covered.

We put together an LMS checksheet that will help you articulate the LMS feature list and requirements that would best meet your needs.

Happy de-stressing, and be sure to take it one step at a time.

 

Topics: employee training, training development, learning management systems, global human trends





eLearning and Learning Management News & June Notes

Posted by susan reuter on Fri, Jul 02, 2010

Here is this month’s installment of recent e-learning-related blog posts and articles that are worth a second look:

Rule to create by

In 10 Rules to Create Engaging eLearning, Tom Kuhlman follows his own rules and provides an engaging, interesting and visually attractive post on his Rapid E-Learning Blog that provides excellent guidance on how to create an engaging, interesting and visually attractive eLearning courses. Of particular note is his first tip: Don’t Create the Course. “If the course isn’t tied to real performance improvements, it might not be worth building,” he writes.

Along the same lines, Cathy Moore recently posted a 5-part video series from her presentation at a May event organized by the UK eLearning Network. In her introduction to the series, titled “How to design eLearning that’s memorable and budget friendly,” she makes this (familiar) point: “Don’t create a course unless it’s really necessary and useful.”

Amen, Tom and Kathy, we’re with you on that one. Simply creating employee training courses to say you created courses is a recipe for failure. Having a clear, measurable goal of what you want to get out of your eLearning efforts is a must.

subhead: You must remember this

The eLearning Coach offers 20 Facts You Must Know About Working Memory. Why must you know these facts? Because need to understand the strengths and limitations of working memory in order to design effective computer-based training that “sticks” with your users.

It’s easy, really

Clark Quinn, in an opinion piece for eLearn Magazine, makes the case for better design of eLearning courses. His point: No matter what you may think, better design doesn’t take more time. Sure, he admits, incorporating best practices will take a little time initially, but in the long run it won’t take any more time than doing what you are doing now.

A Preference for web-based learning

Who prefers online training to traditional classrooms? Wal-Mart employees, for one. In an article by Associated Press reporting on the retail giant’s new program to allow employees to gain college credit from the online American Public University, Alicia Ledlie, Wal-Mart’s senior director for associate development, said nearly three-quarters of the company’s workers contacted in a survey said they preferred Web-based training to attending a local college.

The buzz on corporate learning and elearning tools only gets bigger, so if you don’t have time to track down all the relevant news yourself, stop on by and we’ll pass along what we found. Your suggestions are always welcome, of course, so please post a comment if there’s anything you want to share.

Topics: employee training, corporate learning, elearning tools, learning management systems, computer based training, web based training, online training





What to look for in an Learning Management System

Posted by susan reuter on Mon, May 10, 2010

LMS experts, trainers agree on one thing: Usability is key

What is the most important thing to look for in a learning management system?

When we asked a dozen elearning and training professionals this question, we thought it was the kind of query that wouldn't have a simple answer. After all, while everyone has similar needs - employee development, customer education, executive training - they don't have the same needs.

We were flat-out wrong.

Yes, there are plenty of things that people want in an LMS - cost, adaptability, tracking, etc. - but the item at the top of pretty much everyone's list is even more basic: ease of use.

When you think about it, that makes perfect sense. Good traininglms, training, corporate education software shouldn't have a large learning curve, or, for that matter, any learning curve. It should be practically invisible. Users should be able to hop right on and begin training without being challenged by a confusing interface. The same goes for trainers: they shouldn't have to jump through hoops to create online training modules or generate the reports and documentation they need.

The director of an elearning consultancy in the United Kingdom summed it up this way: "My life for the last 10 years seems to have been trying to work around illogical LMS functionality that simply isn't user friendly for the learner!"

Our admittedly unscientific survey of professionals on LinkedIn and current Ziiva Prosperity LMS clients was intended to develop a list of starting points for businesses thinking about purchasing an LMS system. While we found a common, overriding theme in usability, we also heard about some other important factors you may want to consider as you conduct your own search for learning management systems.

Here are some of the other key points raised by survey respondents:

  • Implementation: How fast can I deploy the system? How much support will I need?
  • Security: Does the system allow secure remote login? Does it protect proprietary corporate materials?
  • Adaptability: Can the system support various file types such as Flash, streaming video, podcasts, etc.? Can it support classroom elearning, instructor-led training and self-paced web-based training? Can the system be modified to accommodate new or revised learning modules, as well as scaled to organizational growth?
  • Cost: What are the startup costs? What are the long-term costs of service fees and licensing?
  • Data collection: Can the system retain records and monitor learners' progress at the level you need to document employee completion of safety, ethics/compliance and similar classes?

These items should provide a useful starting point for anyone looking into LMS software, but if you have any other issues you want to add to this list, please add a comment below.

Topics: lms, learning management system, learning management, executive training, learning management systems, employee development, web based training, online training





Corporate eLearning: Save the environment (and save money)

Posted by susan reuter on Mon, Apr 19, 2010
There are lots of reasons that a learning management system may be a sensible option for your organization - cost effectiveness, consistency of employee training, convenience, measurable results, etc. - but here's one benefit you may not have considered: reducing your carbon footprint.

This isn't a brand new idea, but even two years ago it was still somewhat of a novelty.

According to Rick Nigol, blogging on BreakthrougheLearning.com in 2008, it was an "aha moment" for him when, on a consulting gig, he heard a pair of vice-presidents explaining how eLearning software would help them meet their strategic focus of becoming an environmentally sustainable company.

These days ­- despite recessionary pressures (and possibly, in some cases, as a result of them) - the idea of sustainability continues to grow.

corporate elearning, lms, training

What in it for you?

Here are some green benefits of using an LMS for computer-based training:

Stay home: eLearning is available anywhere you have employees, so travel and lodging costs associated with training - and their resulting environmental impact - are no longer an issue.

Save paper (and ink, and energy): Who needs handouts - which often need to be updated multiple times during a product rollout or large-scale training effort - when you can keep everyone on the same (virtual) page with an easy-to-update LMS? Going this route means using less energy to produce and distribute training manuals and other documentation, as well as less waste.

Green culture: Beyond using an LMS for your regular training and employee development needs, consider creating some green training modules to give your employees practical ways to reduce the company's carbon footprint in their daily activities.

Carbon offsets: If you want your business to be as carbon neutral as possible - whether out of environmental concern or simply as a pragmatic marketing decision - there are several calculators and companies out there that can help you understand what you need to do and certify the results. No matter how intense you want this effort to be, eLearning tools are one of the easiest, most obvious ways to cut your carbon footprint.

When you look at the above list, it's obvious that many of the benefits of learning management systems - such as increasing productivity through reducing travel - transcend reducing carbon emissions and can save your business time and money in other ways, as well.

 

The bottom line

We've come across some companies - mainly outside the U.S. - that are promoting the environmental benefits of eLearning as central parts of their marketing efforts.

That's all well and good, but while LMS vendors may no longer be surprised to hear customers talk about sustainability, one point Rick Nigol made two years ago still holds true: Using eLearning simply to reduce travel, while noble, isn't in the best interests of any organization.

Finding a robust eLearning system that can meet all your training needs is the real holy grail of corporate learning, and anything else is gravy.

Green gravy.


Topics: green initiatives, lms, employee training, e learning tools, corporate learning, e learning software, elearning, learning management system, learning management, elearning tools, learning management systems, learning management software, employee development, computer based training, corporate e learning